Marketing Conversion Hub

Multi-client WhatsApp monitoring → YCloud accounts → marketing tags → realtime ad signals

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Clients

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YCloud Accounts

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WhatsApp Numbers

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Conversations

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YCloud Architecture

Connected YCloud accounts—

Webhook receiverReady

Each client can use a separate YCloud account. API keys and webhook signing secrets stay outside public_html.

Current Flow

Each client → its own YCloud accountMulti-account

YCloud webhook creationAutomatic

WhatsApp number syncAutomatic

Interested / Qualified / PurchasedCorrect client key

Clients

Multi-client

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YCloud Accounts

Separate per client

Recommended setup: one YCloud account per client. A client can also have more than one YCloud connection if you ever need extra numbers. Marketing routes each conversion through the API key that owns that WhatsApp number.

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WhatsApp Numbers

Auto-synced from YCloud

When a YCloud account is connected, Marketing reads its registered WhatsApp numbers and assigns them to the same client automatically. Incoming webhooks also keep this mapping updated.

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Incoming Conversations

Manual evaluation

Replies stay in WhatsApp Business App. Marketing monitors both directions and applies marketing tags.

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Event Mapping

Core funnel

Marketing Event	Trigger	YCloud Account	Native Ad Platform
Conversation Started	First live inbound message	Detected per number	Map per client
Interested	Manual tag	Realtime	Map per client
Qualified	Manual tag	Realtime	Map per client
Purchased	Manual tag	Realtime	Map per client
Lost	Manual tag	Internal only	No conversion

Platform Mappings

Per client / number

The YCloud account is the transport layer. Native Meta, TikTok, Google, Snap, X and LinkedIn event sources are mapped separately to the same client and number.

No mappings yet.